What emotions should be controlled by the seller
to do sales, usually face enormous pressure, their emotions can not be released! Do sales, the most important thing is the attitude of service, do not let your customers see your impatience, not because of competition, but also the loss of their own bottom line. How do sales people control their emotions?
1, a temper. Do sales work, was rejected as homely food, then should not lose your temper, but should keep a calm mind.
2, suspicion. Suspicion is the corrosive agents in the business field, it can make the business will come to naught. If a misunderstanding with the customer, we must pay attention to communication, otherwise it will lose customers because of suspicion.
3, jealousy. Jealousy is extremely detrimental to a person’s physical and mental health. For the sales staff, if you see other colleagues to achieve good performance on the curse of jealousy, even slander, setbacks Schadenfreude, so he could not get the help of colleagues, it is difficult to open up the situation in sales work.
4, fear. A failure or an embarrassing encounter can make a person afraid. Especially a green hand sales staff. In order to overcome this weakness, the sale of new recruits must be hard selling skills, trained excellent psychological quality, the courage to continue to visit.
5, anxiety. Anxiety and not trying to control and overcome, will lose confidence in front of the customer. As a result, it is difficult for customers to believe that sales of products.
6, Jane complex. Bad tempered man usually for yourself: "this man is my temper a little anxious, but good hearted, honest, and a sentimentalist." Such people usually have a complex, and will be in a certain environment of their bad temper into a habit, inadvertently will be served as a creed, so that bad temper has become a bad character.